Our Policy

Privacy Policy

By registering on our website you must accept the user agreement and allow us to process and store your personal data. We, in turn, guarantee that this data will not be disclosed, and are collected only so that we would be able to deliver your order.

Please note that you must be at least 18 years old in order to place an order. Also, you are fully responsible for all financial charges during the use of the site. Please provide correct information about yourself, in order to avoid further problems with the order and delivery.

Security Policy

You can be completely confident in the safety of your data. We use the most modern encryption methods and top secure servers so that your data is not in danger.

The purchase process takes place on a page that is reliably protected by an SSL certificate, which makes your orders safe and secure.

Shipping Policy

You can always count on a fast and reliable delivery of your goods using our service. After you place your order, you can rely on the fact that your package will be shipped within 1 or 2 business days.

EMS delivery

This delivery method is suitable for people for whom the speed of delivery is a priority. In this case, you will receive your parcel within 5-9 business days. The package will be sent by Express Mail Service. The maximum delivery time that you can count on using this method is 14 days. You will be given a special track number for easy tracking of the parcel online.

Registered AirMail delivery

This is the standard parcel delivery method. If you decide to use it, you can expect to receive the parcel within 14-21 days. In this case, the deadline is 30 days. Please note that you will not be able to track your package using this method.

Note that if you made an order on the weekend, it will be automatically transferred to Monday. You will receive a confirmation email when your order is shipped.

It should be noted that large parcels will be divided into 2 small ones, and you will not be able to receive them at the same time. The same is true of branded and generic medicines, they cannot be shipped in the same package, you will also receive them separately.

Quality Guarantee

You can be sure of the quality of any medicament presented on the site. All brand-name drugs you will get in their original packaging. If you decide to purchase a generic drug, then be sure to pay attention to its active ingredient, so that its effects should be similar to those of the branded counterpart. Do not hesitate to contact our specialists for help, they are always happy to help you place your order.

Delivery Guarantee

If there is any trouble with your package, for example, it is lost or you get it damaged, we resent you a new parcel for free. With us, you can always be confident in the safety of your goods.

Order Status Guarantee

You can always check the status of your order in your personal account on our website. From there you can easily track your package and find out the status of its delivery. If you need any help, customer support specialists are available to you. You only need to choose a convenient way for you to contact them, for example using a live chat or by calling the phone number listed on the customer support page. You can always count on 24/7 customer service.

Order Cancellation

You have 24 hours to cancel an order, provided that it has not yet been shipped. You can easily do this by contacting our customer support using live chat, or calling us at a special number.

Refund and Return Policy

When placing an order, make sure you enter the correct delivery address in the appropriate form. Please note that an error may lead to the fact that your package will not be delivered. Therefore, when making an order, carefully check the correctness of the data entered by you. If you notice an error in the specified address after making the order, then you need to contact our support team as soon as possible, and our experts will correct the error. Please note that you will not be able to request a refund if the package was not delivered due to an error in your address.

If for some reason you didn’t like the product you ordered, we’ll let you know the address for sending the package back to us. You have 30 calendar days for this procedure. We will refund your money immediately after we receive the parcel.

Chargeback Policy

Please note that any disputes regarding your order can be resolved using our customer assistance center. All chargebacks are highly undesirable.

If, however, a chargeback was made by you, then note that in the future you may be denied the opportunity to place an order not only on our or partner site but also on many others.

Main Menu