Our Privacy Policy
By registering on our website and providing your personal information, you acknowledge and accept our privacy policy, granting us permission to collect and store your data. Rest assured that we will only use your private information for the purpose of fulfilling your orders.
Before placing an order through our website, you confirm that you are at least 18 years old and assume full responsibility for any financial charges incurred through the use of this site. Moreover, you commit to providing accurate and current information about yourself.
Our Security Policy
At our website, we prioritize the security of your personal information. To ensure the safety of your sensitive data, we employ a variety of secure servers.
Our checkout process makes use of industry-standard SSL encryption to guarantee that your information remains private and secure. You can shop with peace of mind, knowing that your personal and financial information is well-protected.
Shipping Policy
Our dedication to customer satisfaction includes prompt, dependable, and discreet delivery service to any country specified by our customers. We process orders swiftly and aim to ship within 1-2 business days of receiving your order.
EMS delivery (Express with Online Tracking)
If you prefer quicker service, we offer EMS delivery. This express mail service typically takes 5-9 days from the date of dispatch and includes online tracking for added assurance. Please note that the deadline for this method is 14 days, and a tracking code will be provided for all orders as soon as they are dispatched.
Standard (Registered AirMail delivery)
Our standard delivery option typically takes 14-21 days from the date of dispatch and provides a more cost-effective shipping solution. Please note that the deadline for this method is 30 days, and packages sent via this postal service cannot be tracked. Your order will be discreetly packaged and left in your mailbox.
We process all orders promptly, but please note that orders placed on weekends will be processed on Monday. You will be notified via email when your order is approved and shipped. Please allow 2 business days for processing before your order is dispatched. Large orders (more than 120 pills) may be shipped in 2 separate shipments and may not arrive on the same day. Generic and brand name medications will also be shipped separately and may not arrive on the same day.
Our Quality Guarantee
At our online pharmacy, we are committed to providing our customers with the highest quality medications available. We ensure that all medications we sell come in their original manufacturer's packaging, so you can be confident that you are receiving an authentic product. Even when purchasing generic medications, rest assured that they are chemically identical to their brand-name equivalents and have the same medical effect.
However, we strongly recommend consulting your doctor before purchasing any medication to ensure it is safe and effective for you. If you have any questions or concerns, our team is always available to provide you with additional information.
Our Delivery Guarantee
We pride ourselves on our trustworthy and discreet delivery service, and we guarantee to reship your order entirely free of charge if it arrives damaged or if something is missing. Simply contact us as soon as possible so that we can address the issue and ensure you receive your order as quickly and seamlessly as possible. This is just one of the ways we endeavour to provide our customers with comprehensive, efficient service and peace of mind when shopping with us.
Order Status and Cancellation Guarantee
At our online pharmacy, we prioritize our customers and endeavour to provide a seamless shopping experience. We assure that our customers can manage their accounts and check their order status online in real-time. Our team is accessible 7 days a week, 24 hours a day via phone, live chat, and feedback support service to address any questions you may have about your order.
In case you need to cancel your order, we offer a 24-hour cancellation policy. If your order has not been dispatched yet, you can use our feedback support service, live chat, or phone to cancel your order, and one of our representatives will promptly assist you. We are dedicated to delivering the highest level of customer service and satisfaction.
Returns and Refunds Policy
We work hard to provide our customers with top-quality products and exceptional service. However, if you are not satisfied with your purchase, we offer a returns and refunds policy.
If you have received a damaged or incorrect product, please contact us immediately. We will supply you with a return address, and a full refund or replacement will be sent once we receive the returned item.
If you are not satisfied with the effectiveness of our product, you may return it to us within 30 days of purchase. Once we receive the returned item, we will issue a full refund.
Chargeback Policy
We strongly recommend against initiating a chargeback without first contacting us to resolve any issues. If you do initiate a chargeback, we reserve the right to ban you from reordering from us and any affiliated sites within the pharmacy business.
Our aim is to provide our customers with the best service possible. If you have any questions or concerns, please contact us and we will do our utmost to resolve any issues you may have.